CUSTOMER VALUE CHAIN COORDINATOR WITH GERMAN
Are you looking for diverse B2B office job with many opportunities to learn?
Would you like to use your German and English on a daily basis?
Do you consider yourself as a customer focused person with ability to handle multiple tasks?
Would you enjoy leading communication and being a point of contact for many departments based in different countries?
Do you cope well with structured processes but enjoy looking for creative solutions to keep internal and external business partners happy?
Would you like to become a part of an open-minded team, where we enjoy our fast changing, evolving and dynamic environment?
What will you do?
- you will be the central point of contact for one of Atlas Copco brands – Edwards, leading manufacturer of vacuum equipment
- manage requirements and handle mostly written communication with our business partners, primary in Germany
- take ownership of customer inquiries and interface with colleagues in production, sales department, logistics etc. to offer solutions in a timely manner
- Create quotation in customed CRM system based on cooperation with sales engineer, customer, or other internal source
- Place customers’ purchase orders in SAP and proactively manage your open order book
- Place customers’ service orders in SAP and advise customer about aftersales options and return processes
- Cooperate with your teammates and provide together first-class support to our business partners
Who are we looking for?
- Great level of German and advanced level of English, Czech welcomed but not necessary
- Great communicator, team player
- Energetic but patient in solving problems
- Able to work under stress and multitask
- SAP and other administration tools or database management systems knowledge is an advantage
What can we offer you?
- Workplace: Brno, CZ (Holandska 10)
- Working hours shortened to 37,5 hours a week
- 5 weeks of holiday and 3 sick days
- An annual financial bonus and salary increase for all once a year
- Meal vouchers, contribution in pension fund up to 2 000 CZK, language courses, MultiSport card or FlexiPass vouchers
- Modern offices, perfect view of the whole city, a big terrace in 20th floor and relax zone where we practice joga
- A place where friendly culture is not a cliché, we arrange regular teambuilding events, movie quiz etc.